This Cookie Policy explains how Civyx uses cookies and similar technologies when you access our website and applications.
This Policy should be read together with our Privacy Policy.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website.
Cookies allow websites and applications to:
- Remember user preferences;
- Maintain authenticated sessions;
- Improve security;
- Measure usage and performance;
- Enhance the user experience.
Civyx may also use technologies similar to cookies, including browser local storage and session storage.
2. Why We Use Cookies
We use cookies and similar technologies to:
- Keep users signed in;
- Protect user accounts and sessions;
- Remember language and interface preferences;
- Maintain security protections;
- Measure platform usage and performance;
- Improve platform functionality.
We do not use cookies for advertising purposes.
We do not sell browsing data.
We do not share cookie data with advertising networks.
3. Categories of Cookies Used
3.1 Strictly Necessary Cookies
These cookies are essential for operation of the Platform and cannot be disabled. No consent is required for these cookies.
| Purpose | Example |
|---|---|
| User authentication | Maintaining login sessions |
| Security protections | CSRF protection, session validation |
| Platform functionality | Authentication state management |
| Consent storage | Remembering cookie preferences |
Typical retention period: session duration, or up to 12 months for consent preferences.
Without these cookies, certain features of the Platform may not function correctly.
3.2 Functional Cookies
These cookies improve user experience by remembering preferences. Examples include:
- Selected language;
- Display preferences;
- User interface settings;
- Accessibility preferences.
Retention period: up to 12 months.
These cookies are only used where permitted by applicable law.
3.3 Analytics Cookies
Where enabled, analytics cookies help us understand how users interact with the Platform. Analytics information may include:
- Pages visited;
- Navigation patterns;
- Device type;
- Error rates;
- Performance metrics.
Analytics data is used solely to improve the Platform.
We do not use analytics data for advertising or behavioural profiling.
Retention period: up to 13 months.
Where consent is required by applicable law, analytics cookies are only activated after consent has been obtained.
3.4 Advertising Cookies
Civyx does not use advertising cookies.
Civyx does not use third-party advertising trackers.
Civyx does not participate in advertising networks that track users across websites.
4. Local Storage and Similar Technologies
In addition to cookies, Civyx may use browser storage technologies such as:
- Local Storage
- Session Storage
These technologies may be used to:
- Remember cookie preferences;
- Store user interface settings;
- Improve application performance;
- Maintain application state.
These technologies operate similarly to cookies but are managed directly by your browser.
5. Third-Party Services
The Platform may rely on third-party services necessary for operation. These services may place technical cookies or authentication tokens required for their functionality. Examples include:
- Microsoft Azure (hosting infrastructure)
- Microsoft authentication services
- Azure Communication Services (email-related functionality)
- Monitoring and diagnostic services used to maintain platform reliability
Such providers process information in accordance with their own privacy policies and contractual obligations. We invite you to consult Microsoft's privacy policy.
6. Managing Your Preferences
Through Civyx
Where required, Civyx will display a consent banner allowing you to:
- Accept all cookies;
- Reject non-essential cookies;
- Manage cookie preferences.
You may update your preferences at any time through the Platform settings when available.
Through Your Browser
Most browsers allow you to:
- View stored cookies;
- Delete cookies;
- Block cookies;
- Configure cookie preferences.
Instructions are available through your browser provider:
Please note that blocking essential cookies may prevent certain Platform features from functioning properly, including authentication.
7. No Advertising Tracking
Civyx follows a privacy-first approach.
We do not:
- Sell personal data;
- Share browsing activity with advertisers;
- Use advertising networks;
- Create advertising profiles based on user behaviour.
Our goal is to provide a platform focused on volunteering, community engagement and social impact while respecting user privacy.
8. Changes to This Policy
We may update this Cookie Policy from time to time.
Where material changes affect consent-based technologies, users may be asked to review and renew their preferences.
The version published on this page is the version currently in force.
9. Contact
For any questions regarding this Cookie Policy:
Civyx
Lavey-Village, Canton of Vaud, Switzerland
Email: privacy@civyx.app